FNS40217 Certificate IV in Accounting and Bookkeeping - Module 1.1 assignment

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Question. 22

Required Task:

You will need to find a friend to role play James Bond.
You will need to video record the role play and upload the file to the LMS.
Conduct a brief telephone call with James Bond.
You must obtain his credit card details and seek his authorisation to process the credit card payment.

You will be assessed on the following:

  • You must first speak with the Receptionist
  • You must ask at least two questions of James about the invoice in question.
  • You must seek James’ authorisation for processing the credit card transaction.
  • You must tell James that the matter will be referred to the Senior Accountant.
  • You have greeted appropriately and spoken professionally and courteously with all parties.

Note: Your video recording should only be a couple of minutes in length

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