BSBLDR601 Lead and Manage Organisational Change

Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

• review the advice to students regarding answering knowledge questions in the Business Works Student User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RTO’s submission guidelines
• answer all questions completely and correctly
• submit work which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

Questions

Provide answers to all of the questions below:

1. Explain four events/occasions or trends/styles that may impact whether or not organisational objectives/aims are achieved.
2. List at least five existing practices/systems, routines that may be used to guide organisational change.
3. Describe the process to conduct a cost-benefit analysis. In your answer, explain which methods are relevant/related and useful to complete the particular process step.
4. Explain how effective change management strategies/plans can assist with embedding/set in change in an organisation. Give an example of an effective change management strategy in your answer.
5. Outline one approach (or process) that can be used in the workplace to communicate and embed/insert change.
6. Explain the risk management process. You may answer using a labelled diagram or in words (or both) and must include:

• a definition of risk management.
• a list or illustration/drawing of the steps in a risk management process.
• a description of what each step involves (including methods).

7. Explain four options that an organisation may use to take to mitigate/minimise or control risks.
8. Complete the table below to identify and describe two organisational policies that may relate to change management and guide organisational change.
9. Explain three ways the benefits for organisational change can be promoted in a communication and education plan.
10. What is meant by “organisational behaviour” and how does it impact/affect change strategies?
11. How does the external environment impact the change strategies used in an organisation? Provide an example to illustrate your answer.
12. List at least four components/sections that should be included in a change management plan.