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(a) Critically evaluate the business’s existing marketing mix tactics in terms of:
(b) Suggest eight (8) specific improvements to the business’s marketing mix and justify why these suggestions will be effective. Ensure you draw on marketing theory for your justifications. Improvements should cover at least four (4) of the seven (7) marketing mix elements (product, price, distribution, communication, people, processes, physical evidence). (20 marks)
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