You are working in the agency office, and you receive a phone call from a person who is looking to locate one

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ASSESSMENT TASK 1 – Multiple Choice Questions

Question

2. You are working in the agency office, and you receive a phone call from a person who is looking to locate one of your renters. This person claims that the renter owes them money. Which of the following should you do?

  1. give the caller the renter’s address and contact details
  2. check the credentials of the caller and if they check out ok, then provide the details of the renter
  3. contact the renter and let them know the details of the call
  4. pay the outstanding money from the renter’s rent

Solution

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