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Certificate III In Business (Customer Engagement) (BSB30120)

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BSBXCM301 Engage In Workplace Communication

The knowledge and skills needed to communicate (in written, oral, and nonverbal form) in the workplace are described in the "BSBXCM301 Engage in workplace communication" course. Although this course is applicable to a variety of jobs, it places a particular emphasis on the communication abilities needed by workers with less responsibility of others.

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