Healthcare with EHR Systems: A Case Study on My Health Record in Australia(HDW204)

Self-Management and Treatment Adherence:

The telehealth consultation of My Health Record stores the entire medical history of the patient such as health summary, current prescription pathology reports etc. Along with providing the picture of patient’s health to the healthcare provider the App ensures best care throughout the life by keeping track of everything by the addition of advance care planning option the app serves as substitute decision maker simultaneously keeping track of appointments, test medication and dosage avoiding adverse drug event, reduced time gathering clinical information, avoiding duplication of service hence enhancing patient self-management. This way the patient or care provider can have a substitute to adhere self-care on patient’s behalf (Healthdirect Australia, n.d.).

Unmet Needs in Rural Areas:

Since My health Record stores patients medical record and provide easy access to it whether to patient or healthcare provider the patients of rural Australia receive the most benefit as they are often exposed to health risks, disease and injury. They live in remote areas and have poorer access to even primary health service than people of metropolitan areas. However, My Health Record considering this fact provides prompt access to key information in emergency situation. It ensures secure and convenient access with faster efficient care methods. The information is provided considering every medical history of the patient thus helps with informed self-management in such situation even in end-of-life care decisions. It also facilitates the continuous coordination of healthcare across multi-disciplinary health care staff without needing patient to visit or make various calls to multiple health providers in remote areas (My Health Record in Rural Australia, 2022).

Transforms Therapeutic Relationship Between Client and Healthcare Provider:

It fosters collaborative doctor-patient relationship by shared decision making and planning. To ensure access to My Health Record, digital literacy is offered by Australian government, especially for the people in Rural areas via Be Connected, Go Digi, Tech Savvy Seniors etc. Australian Digital Health Agency provides free resources to support digital health literacy. As mentioned above the app provides option of Advance care planning which involves speaking with families or healthcare providers when patient cannot speak for themselves. For elderly patients having higher rates of chronic diseases, My Health Record ensure patients and the residents to access central source of healthcare information related to people receiving aged care without them frequently leaving their homes to access crisis care (My Health Record in Rural Australia, 2022).